How to lodge a Car Insurance claim
Online or over the phone, any time
A convenient way to lodge a Car Insurance claim is via the online claims form.
All you need to do is complete the online claims form and a friendly claims consultant will contact you as soon as possible.
- Secure form
- No phone queues
- Immediate confirmation number for your reference
You can also call 1300 555 030 and a consultant will help you commence the claims process.
What do I do if I need to make a buildings and/or contents insurance claim?
Do what you reasonably can to prevent any further loss, damage or liability. Tell the police as soon as reasonably possible about any malicious damage, theft, attempted theft, burglary or loss of insured property. Contact the Claims Call Centre on 1300 555 030 and advise the Claims Consultant of what has happened: the Claims Consultant will help you through the home and contents insurance claims process.
In order to be sure that you are covered under this policy you should always contact Allianz for approval before you incur expenses you wish to claim. If you do not, Allianz will pay for expenses incurred to the amount Allianz would have authorised had you asked Allianz first.
What do I do if I need to make a Landlord Insurance claim?
Do what you reasonably can to prevent any further loss, damage or liability. Tell the police as soon as reasonably possible about any malicious damage, theft, attempted theft, burglary or loss of insured property. Contact the Claims Call Centre on 1300 555 030 and advise the Claims Consultant of what has happened: the Claims Consultant will help you through the home and contents insurance claims process.
In order to be sure that you are covered under this policy you should always contact Allianz for approval before you incur expenses you wish to claim. If you do not, Allianz will pay for expenses incurred to the amount Allianz would have authorised had you asked Allianz first.
What do I do if I need to make a Renters Insurance claim?
Do what you reasonably can to prevent any further loss, damage or liability. Tell the police as soon as reasonably possible about any malicious damage, theft, attempted theft, burglary or loss of insured property. Contact the Claims Call Centre on 1300 555 030 and advise the Claims Consultant of what has happened: the Claims Consultant will help you through the home and contents insurance claims process.
In order to be sure that you are covered under this policy you should always contact Allianz for approval before you incur expenses you wish to claim. If you do not, Allianz will pay for expenses incurred to the amount Allianz would have authorised had you asked Allianz first.
How to lodge a Caravan and Trailer Insurance claim
Lodge your claim 24/7 using the online claims form or call 1300 555 030 for claims service.
How to lodge a Travel Insurance claim
To make a new claim or to check the status of an existing claim, head to the claims portal or call us on 1800 011 060.
24/7 emergency assistance
Call emergency services immediately if your condition is life threatening.
Call us as soon as you can on:
+61 7 3305 7499 (overseas)
1800 010 075 (within Australia)
Please note additional charges may apply for any calls made from mobiles, public telephones or hotel rooms.
